Cake FAQs
All Your Questions Answered!Got questions? We’ve whipped up this quick FAQ to help you find answers fast — whether you’re curious about our Custom Cakes, Gluten-Free Bakes, or Delivery Options. If your question isn’t listed, just send us a WhatsApp – we’ll be happy to help!
Custom Cakes & Orders
Q: Do you make custom cakes for birthdays, weddings, or corporate events?
A: Yes, we offer custom cakes for a variety of occasions. While we don’t specialise in detailed or theme-based decorations, we’re happy to help with flavour ideas, colour choices, and simple, elegant designs. You’re welcome to browse our Catalogue for inspiration, or message us directly on WhatsApp to chat about your requirements.
Q: How far in advance should I place my Custom Order?
A: We recommend placing your order at least 5 to 7 days in advance. For larger or more detailed cakes, the earlier the better — it helps us plan and make sure everything is freshly sourced and prepared with care.
Signature Cheesecakes
Q: What makes MS B’s signature cheesecakes special?
A: Our signature cheesecakes are baked from scratch using premium ingredients and can be customized with your choice of toppings or flavours.
We cater to both gluten-free and regular options, the only difference being the base.
For lactose-intolerant customers, lactose-free ingredients will be used, upon request.
Each cheesecake is made with care.
Q: Do you offer mini or individual cheesecakes?
A: Yes, we offer cupcake-sized cheesecakes and small, bite-sized portions that are perfect for cocktail parties or dessert tables. We also have savoury cheesecake options available for these special occasions.
Gluten-Free & Specialty Bakes
Q: Do you offer gluten-free, dairy-free, or vegan cakes?
A: Absolutely. We cater to gluten-free, dairy-free, and vegan diets without compromising on taste. These options are available for most cakes, cheesecakes, and cookies — let us know your preferences when ordering.
Q: Are all your cakes gluten-free by default?
A: Not all our cakes are gluten-free, but we offer a dedicated range of gluten-free options on request.
Delivery & Location
Q: Do you deliver in Johannesburg?
A: Yes, we can arrange for delivery within selected areas of Johannesburg. Delivery fees may vary depending on the distance and size of your order. All details, including delivery time, will be confirmed when your order is placed.
Q: Can I collect my order?
A: Yes, collection is available by prior arrangement (and is our preferred method). We’ll share pickup details once your order is confirmed.
Pricing & Payment
Q: How much do your cakes cost?
A: Pricing depends on the size, level of detail, and customisation. You can browse our Website Catalogue for ideas, or view starting prices on our WhatsApp Business Catalogue. You’re also welcome to message us directly for a quote.
Note on gluten-free and lactose-free bakes:
Due to the nature of specialist ingredients, pricing may vary based on availability. These ingredients often need to be sourced in advance, so we recommend placing these orders early.
Q: How can I pay for my cake?
A: We accept EFT (bank transfer) and will provide payment details when your order is confirmed.
Cookies & Cupcakes
Q: Do you offer custom cupcakes or cookies for events?
A: Yes. We create themed cupcakes and classic favourites like vanilla, shortbread, chocolate, and ginger cookies. These are perfect for events, baby showers, gifting, or everyday treats — and can be made in standard, gluten-free, or vegan-friendly options.